1 General Terms and Conditions
Hh999 is an online gaming and betting platform built specifically for Bangladeshi players. These Terms and Conditions form a legally binding agreement between hh999 and each registered user. By accessing the hh999 website or mobile app, you fully accept and agree to these terms.
Hh999 reserves the right to modify these Terms and Conditions at any time. Changes take effect as soon as they are published on the website. It is your responsibility to check this page regularly to stay up to date. hh999 complies with applicable laws in Bangladesh, and all disputes will be resolved in accordance with those laws.
All services on hh999 are provided for entertainment purposes only. We are committed to responsible gaming and do not encourage any user to play beyond their means. These Terms and Conditions are available in both English and Bengali; in the event of any conflict, the Bengali version shall prevail.
2 Account & Registration
The following requirements must be met to open an account with hh999. Providing accurate and truthful information at registration is mandatory. Accounts created with false information may be closed at any time and any balance may be forfeited.
- Users must be at least 18 years old. Accounts found to belong to minors will be closed immediately.
- Each individual may register only one account. Multiple accounts under the same identity are not permitted.
- You must provide your correct name, mobile number, and payment details at registration.
- A national ID or passport may be required for identity verification (KYC).
- Keep your account password strong and never share it with anyone.
- Contact our support team to update any account information.
Hh999 reserves the right to reject any registration without providing a reason. Transferring or selling an account to a third party is strictly prohibited.
3 Deposits & Payments
Hh999 currently accepts deposits via Mobile Banking, Nagad, Rocket, and bank transfer. The minimum deposit is just BDT 200, while the maximum limit depends on your account tier and verification status. There are no hidden charges on deposits — the full amount you send will be credited to your account.
- Deposits are usually credited to your account instantly. If there is an issue, please wait 30 minutes before contacting support.
- Only deposit from a payment account registered in your own name. Third-party deposits are not accepted.
- Deposits are non-refundable once made, unless a verified technical error has occurred.
- hh999 will never ask you to send payments directly to a personal mobile number. Any such request is a sign of fraud.
4 Withdrawal Policy
To withdraw winnings from hh999, KYC verification must be completed first. The minimum withdrawal amount is BDT 500. Withdrawal requests are typically processed within 1–6 hours, though bank transfers may take 1–2 business days.
- Withdrawals can only be made to the same payment method used for the original deposit.
- The maximum daily withdrawal limit depends on your account's VIP level.
- Wagering requirements must be met before withdrawing winnings derived from a bonus.
- hh999 may hold withdrawals and conduct verification in the event of suspicious transactions.
- Multiple withdrawal requests may be submitted on the same day, though overall daily limits apply.
5 Bonus & Promotion Terms
Hh999 regularly offers a variety of bonuses and promotions. Each bonus has its own specific terms that must be read before claiming. The following general rules apply to all bonuses.
- The welcome bonus is available once on your first deposit only. Opening multiple accounts to claim the bonus is strictly prohibited.
- Wagering requirements for bonus funds are typically 10x to 30x. Check the specific bonus page for exact details.
- There is a set time limit to complete wagering requirements. If not met within the specified period, the bonus will be forfeited.
- Some games do not contribute toward bonus wagering, or contribute at a reduced rate. See the promotions page for full details.
- hh999 reserves the right to modify, suspend, or cancel any promotion at any time.
6 Betting Rules
Certain general rules apply when playing Sports Betting, Live Casino, slots, and other games on hh999. Each game or betting category is also subject to its own detailed rules.
- Once a bet is confirmed, it cannot be changed or cancelled, unless the event itself is cancelled.
- If incorrect odds are displayed due to a technical error, hh999 reserves the right to void the affected bets.
- In live betting, bets may not be accepted due to network delays — this is normal.
- All game outcomes are determined by an RNG (Random Number Generator), which is regularly audited by a third party.
- In the event of a dispute over a game outcome, hh999's decision shall be considered final.
7 Prohibited Activities
Hh999 is committed to maintaining a fair and honest gaming environment. The following activities are strictly prohibited and will result in serious consequences.
- Using automated betting software, bots, or scripts is strictly prohibited.
- Creating multiple accounts under the same identity and claiming bonuses more than once is strictly prohibited.
- Using hh999 for money laundering is a criminal offence under the laws of Bangladesh.
- Colluding with other players to manipulate the system is strictly prohibited.
- Deliberately exploiting bugs or glitches on the hh999 platform is strictly prohibited.
8 Account Closure & Suspension
Hh999 reserves the right to suspend or close any account at any time, for any reason, without prior notice. That said, account closures typically occur under the following circumstances.
- Engaging in prohibited activities.
- Registering with false information or failing KYC verification.
- If identified as an underage user.
- The user has submitted a self-exclusion request.
- Accounts that remain inactive for an extended period (over 12 months) may be classified as dormant.
Upon account closure, we will endeavour to return any valid balance (excluding bonuses). However, if prohibited activity is proven, the entire balance may be forfeited.
9 Responsible Gaming
Hh999 believes gaming should be an enjoyable experience, not a source of financial stress or mental strain. That is why we provide every player with a range of responsible gaming tools.
- Option to set daily, weekly, or monthly deposit limits.
- Session Time Limit — set a maximum duration for each continuous play session.
- Self-Exclusion — Take a break for a set period or permanently.
- Reality Check — you will be reminded at set intervals of how long you have been playing.
- If you notice signs of gaming addiction, contact our support team immediately.
10 Privacy & Data Protection
Hh999 is committed to protecting your personal information. Data collected at registration is used solely for service delivery, identity verification, and legal compliance. Your information is never sold to third parties.
Our website uses cookies to help improve your browsing experience. For more information on data protection, please see our Privacy Policy Read. hh999 uses SSL encryption to keep all data secure.
11 Limitation of Liability
Hh999 provides its gaming services on an "as is" basis. hh999 is not liable for issues caused by internet connectivity problems, device malfunctions, or third-party service failures.
- If a game is interrupted due to a technical issue, hh999 will make a decision based on the circumstances.
- hh999 is not directly liable for issues arising from third-party game providers.
- hh999 will not provide compensation for financial losses resulting from gaming.
- hh999 is not liable for service interruptions caused by force majeure events such as natural disasters or government restrictions.
12 Changes to Terms & Contact
Hh999 may update these Terms and Conditions at any time. For significant changes, a notification will be sent to your registered email or mobile number. Continued use of the platform after any changes constitutes your acceptance of the updated terms.
If you have any questions or concerns about these Terms and Conditions, please contact our support team. We are available 24/7.